Frequently Asked Questions
How do I set or change my payment limit?
You can set or change your payment limit on either the MAE app or Maybank2u website. Any updates made will apply to payments on both the MAE app and the Maybank2u website.
To change your Pay Limit on the MAE app:
- Log in to your MAE app and go to 'Settings' (top left corner)
- Go to the 'Pay & Transfer' tab, select ‘Pay’ then 'Pay Limit'
- Tap on your chosen payment type
- Choose your new daily limit from the dropdown menu
- Tap 'Save Changes' and verify with Secure2u if the new Pay Limit is higher than your current limit.
To change your Pay Limit on Maybank2u web:
- Log in via www.maybank2u.com.my
- Go to 'Settings' (top right corner)
- Go to Pay & Transfer, select Pay, then select Pay Limit
- Click on the pencil icon next to your chosen payment type.
- Choose your new daily limit from the dropdown menu
- Select 'Save Changes' and verify with Secure2u if the new Pay Limit is higher than your current limit.
As a security measure to protect your accounts, a 12-hour cooling-off period will apply for any increase in payment limit. You can still continue to make payments up to your current limit during this period. The new limit will take effect after the 12-hour period ends. We will notify you via the MAE app or SMS when the cooling-off period starts and ends.