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Contact Enquiries
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  • Banking Enquiries

    Customer Care Hotline:
    1-300 88 6688 (Malaysia)
    +603-7844 3696 (Overseas)
    Email: mgcc@maybank.com.my

     

    Fraud Hotline:

    +603 5891 4744

    Operating Hour : 24 hours (That includes holidays)

  • Make an Appointment

    Click here to make an appointment at your nearest branch for services such as new account opening, debit card, sales advisory and more.

  • Head Office

    Malayan Banking Berhad

    Menara Maybank

    100 Jalan Tun Perak

    50050 Kuala Lumpur

    Malaysia

    +603 2070 8833

  • Credit Card Centre

    Credit Card Hotline:

    1 300 88 6688

  • Bank Negara Malaysia

    Peti Surat 10922
    50929 Kuala Lumpur

    1 300 88 5465
    +603 2174 1515 (Fax)

  • The Associations of Banks in Malaysia

    34th Floor, UBN Tower
    10 Jalan P Ramlee
    50250 Kuala Lumpur

    1 300 88 9980
    +603 2078 8004 (Fax)

  • Ombudsman for Financial Services

    www.ofs.org.my

    OFS is an independent body to help resolve disputes between consumers and financial institutions.

    You may submit your complaint relating to any banking products and/or services to OFS within six (6) months of receiveing the bank's final decision 

  • Maybank Whistleblowing Reporting

    For complaints related to banking services such as customer service issues, statement requests, transaction inquiries etc., please contact our Customer Care Hotline 1-300 88 6688(Malaysia)+603-7844 3696(Overseas)Email:mgcc@maybank.com.my

    For improper conduct by our staff or any representative of Maybank, disclosure/report can be made to the following whistleblowing channels.

    Hotline
    24 hours toll free number 1-800-38-8833 or 603-20268112 for overseas with secured voice recording
    E-mail
    whistleblowing@maybank.com or click here for the Whistleblowing Disclosure Form
    Letter
    Group Compliance, P.O. Box 11635, 50752 Kuala Lumpur

    For more information, please *click here to view the full Maybank Group Whistleblowing Policy.

    For further information on the list of toll free lines in countries where Maybank has presence, please *click here.