Bills & Statements provides your monthly statements and bills (banking statements, credit card and selected bills, advices and notices) in M2U. So you have the option of viewing and saving them in your computer instead of receiving a printed statement by mail every month.
The first time Bills & Statements is accessed, you will be required to read and accept the Terms and Conditions of Access. This is a one-time acceptance and after this, you will be able to view your bills and statements directly.
Steps to activate:
It is free of charge.
You can view statements for:
You can view bills for:
More bills will be available later.
You will be able to login and view your bills during the time Maybank2u.com is available. However, bear in mind that you are viewing your monthly bills which will be updated at different times of the month according to your billing cycle and not necessarily on the 1st of each month.
You need to have Adobe Acrobat Reader version 7 (or above) to open the PDF files.
Monthly statement updates vary according to account type and billing date. Here is a guide for your reference.
|Current Account||4th day of the month|
|Savings Account||8th day of the quarter (3 months per statement cycle)|
|Credit Card||3 days from the statement cycle date|
|Maybankinvest||Daily Statements - 3 days from the statement cycle date
Monthly Statements - 4th day of the month
|Aseambankers||Daily Statements - 3 days from the statement cycle date
Monthly Statements - 7th day of the month
You will be able to view the following:
|Account Type||Time Period|
|Passbookless Savings Account||1 year|
|Current Accounts||1 year|
|Credit Cards||3 months' statements
(1 present + 2 previous)
3 months' statements
(1 present + 2 previous)
The difference is:
You have the option of printing your statement or saving it in your computer. You require Adobe Acrobat version 7 & above for this.
For offices with restricted access to the internet, please get help from your administrator offices to download Adobe Acrobat. There is no Print/Download function for Maybankinvest monthly statements. This will be mailed to you.
Here's what you need to register your bills for the following Payee Corporations:
If your Tenaga Nasional Berhad bill Contract No. (No. Kontrak) is less than 8 digits, please add zeros in front of the numbers to make it 8 digits in total.
It is a valid document. All you have to do is obtain an endorsed copy at any Maybank branch in case of dispute or for other purposes.
Both primary and secondary joint account holders will be able to view bills and statements in M2U.
Once you choose to accept the Terms and Conditions of Access to Bills & Statements, you will no longer receive printed Current/Savings Account & Credit Card statements by mail. You will be able to view and download them at Maybank2u.com.
In order to revert hardcopy statement, I/We may request from MGCC Banking and Finance team, or through the home branch / service fulfilment unit using a letter or an Email. This will take 3-5 working days to do and changes will be effective on the next cycle of statement.