Daily Banking & Office Hours

Daily Banking & Office Hours

Our branches throughout Malaysia are open to serve you at the following hours.

Daily Banking & Office Hours

All states (except Kelantan and Terengganu)

Monday - Thursday 9.15am - 4.30pm
Friday 9.15am - 4.00pm
Saturday/Sunday/Public Holidays Closed


States of Kelantan and Terengganu

Sunday - Wednesday 9.15am - 4.30pm
Thursday 9.15am - 4.00pm
Friday/Saturday/Public Holidays Closed


Corporate Office Hours

Monday - Thursday 8.45am - 5.45pm
Friday 8.45am - 4.45pm
Saturday/Sunday/Public Holidays Closed

*Selected branches are open on weekends. Please refer below for more details.


Saturday & Sunday Services

Peruse the following services that are available on Saturday and Sunday.


Type of serviceTransaction Available


  1. Drafts / TT

    Foreign Exchange Remittances:
    • FWTT / FTT/ FDDlimited to RM10,000 per transaction
    • FWDD limited to RM5,000 per transaction

    (Trade currencies: US Dollar, Bangladesh Taka, Philippine Peso, Indonesia Rupiah)

    Local Remittances - DD / BC
  2. Foreign Currency Notes

    Sales of Foreign Currency Notes(no limit depending on availability of stock)

    Purchase of Foreign Currency Notes limited to USD 1,000 (equivalent) per transaction
  3. Travellers Cheques

    Encashment of Travellers Chequeslimited to USD1,000 (equivalent) per person per day

    Sale of Travellers Cheques (as per currencies
    and limit):
    • up to USD10,000
    • up to GBP2,000
    • up to AUD2,000
    • up to JPY200,000
    • up to CAD2,000
  4. Credit Card Cash Advance

Sales of banking products

Unit trust (price based on the next working day's market price)

Insurance products

Investment-linked products

Loans financing


Loan repayments except repayments to judgement account or tagged accounts


Cash deposits to Savings /Current Account (Home branch customers only)"

Placement of FD by cash

Placement of FD by debiting Home Branch SA / CA personal account (no limit)


  • Savings Account Cash withdrawal limited to RM25K per transaction
  • Cash withdrawal for 1st party personal account limited to RM25,000 per transaction
  • Savings Account IBT Contra withdrawals for purchase of insurance, Unit Trust, Investment link products, remittances or placement of FD

Cheque deposits

House Cheque Deposits strictly for loans / credit card repayments only

Note: No cheque clearing for Saturday / Sunday Banking


Strictly for Home Branch customers only

Cheque book (1st party personal account only)

Credit card

Returned cheques

Retained Card


Strictly for Home Branch customers only

The following will be collected and processed on Saturday/Sunday:
• Change of address
• Change passbook
• ATM card replacements
• Payment stop instruction

The following will be collected on Saturday/Sunday but only processed on the next working day:
• Cheque book applications
• Standing instruction - new application & cancellation

Inter-Branch Customers
• ATM Card Replacement (with proper thumbprint verification) allowed

Opening of accounts

For all types of deposit accounts.

7-Day Banking

For your convenience, these branches are open seven days a week (including on public holidays).


Genting Highlands

Banking Hours (including Public Holidays)Full Banking ServicesSelected ServicesBureau de Change
Monday - Thursday 9.15am - 5.15pm - 9.15am - 5.15pm
Friday 9.15am - 4.15pm - 9.15am - 4.15pm
Saturday/Sunday/Public Holidays - 9.15am - 5.15pm 9.15am - 5.15pm

KLCC, Kuala Lumpur

Banking Hours (including Public Holidays)Full Banking ServicesSelected ServicesOther Services
Monday - Thursday 10.00am - 4.30pm 4.30pm - 6.00pm Sales & Advisory
10.00am - 9.00pm

Bureau de Change
10.00am - 10.00pm
Friday 10.00am - 4.00pm 4.00pm - 5.00pm
Saturday/Sunday/Public Holidays - 10.00am - 6.00pm

Mesra Mall, Kerteh, Terengganu

Banking Hours (including Public Holidays)Full Banking ServicesSelected ServicesSales & Advisory
Sunday - Wednesday 10.00am - 4.30pm 4.30pm - 6.00pm 10.00am - 9.00pm
Thursday 10.00am - 4.00pm 4.00pm - 5.00pm 10.00am - 9.00pm
Saturday - 10.00am -1.00pm 10.00am - 9.00pm
Friday/Public Holiday - - 10.00am - 9.00pm

Queensbay Mall Branch, Bayan Lepas, Penang

Banking Hours (including Public Holidays)Full Banking ServicesSelected Services
Monday - Thursday 10.00am - 4.30pm 4.30pm - 6.00pm
Friday 10.00am - 4.00pm 4.00pm - 5.00pm
Saturday - -
Sunday/Public Holiday - -


Banking Hours (including Public Holidays)Sales & AdvisoryMaybank One
Monday – Thursday 10.00am - 6.00pm 10.00am - 9.00pm
Friday 10.00am - 5.00pm 10.00am - 9.00pm
Saturday - 10.00am - 9.00pm
Sunday/Public Holiday - 10.00am - 9.00pm


Note: All 7-Day Banking Branches (except for Mesra Mall) are closed on the 1st day of Hari Raya Puasa and Chinese New Year.

Contact Us

We are ready to listen. Our Customer Care Hotline at 1300 88 6688 or 603-7844 3696 (overseas) is open 24 hours a day, 7 days a week.