Call the Customer Care Hotline:
1-300 88 6688 (Malaysia)
+603-7844 3696 (Overseas)
Select the preferred language:
Press 1 for 'English'
Press 2 for 'Bahasa Malaysia'
Press 3 for 'Mandarin'
Select the services from the menu:
Press *1 for 'Card Activation & PIN Creation'
Press 1 for 'Card Activation'
Press 2 for 'Set PIN'
Press 1 for 'Account Balance, Funds Transfer & Other Account Activities'
Press 1 for 'Account Balance' **(Redemption)
Press 2 for 'Transaction History'
Press 3 for 'Cheque Related Services'
Press 4 for 'Bill Payment'
Press 5 for 'Funds Transfer'
Press 6 for 'Change TPIN'
Press 2 for 'Lost and Stolen Card'
Press 3 for 'Credit Card and American Express Charge Card'
Press 1 for 'Card Balance'
Press 2 for 'Fee Waiver'
Press 3 for 'Update Mobile Number for MSOS'
Press 4 for 'Limit Change'
Press 4 for 'Maybank2u, ATM and Debit Card'
Press 1 for 'Maybank2u PIN Reset'
Press 2 for 'ATM Card Activation Overseas'
Press 3 for 'Enquiry or Update Mobile Number for MSOS'
Press 5 for 'Insurance & Unit Trust'
Press 1 for 'Life Insurance'
Press 2 for 'General'
Press 3 for 'Insurance & Unit Trust'
Press 6 for 'Enquiry on Application Status, Loans & Rates'
Press 1 for 'Application Status'
Press 2 for 'Loans'
Press 3 for 'Rates'
Press 0 to speak to our 'Customer Service Executive'
Press 1 for 'QRPay'
Press 2 for 'Maybank2u, Maybank2u Biz'
Press 3 for 'Credit Card'
Press 4 for 'American Express Charge Card'
Press 5 for 'Banking, ATM, Debit Card'
Press 6 for 'Insurance'
Click here for Maybank Phonebanking FAQ
Click here for Maybank Phone Banking flow
Terms And Conditions Governing The Use Of Maybankard And Phone Banking Service