TAC is compulsory for specific transactions because it provides an additional layer of security to protect you against unauthorised access to your account.
No, it's different. Your Internet Banking PIN, which is issued at the Branch, allows you to register for Maybank2u.com. The TAC is not used for login but only for specific transactions and types of activities.
For your online banking safety, your TAC can now only be used while you are still logged on to Maybank2u.com. Your TAC will expire immediately each time you logout.
You can request for TAC via Maybank2u.com, anytime - 24 hours a day and 7 days a week.
*Kawanku Phone Banking - Only for sole prop. customers registered for Kawanku Phone Banking.
Making a TAC request via Maybank2u.com is probably the most convenient as your TAC will be sent via SMS to your mobile phone. You will have to register your mobile phone number for TAC in advance at any Maybank Branch.
You can request for a TAC at Maybank2u.com and it will be sent to you by SMS if you have pre-registered your mobile phone number at the Branch before leaving the country.
Note: You must apply for Phone Banking if you do not have this service currently.
TAC is only required for specific transactions. One TAC can be used to register multiple 3rd party accounts and bills. Subsequently, you will not require a TAC for these pre-registered transactions. You will only need to request for a new TAC to add new accounts and bills or to make ad hoc transfers.
Yes because you can only use one (1) TAC for only one (1) transaction or request.
You may, but the latest TAC will immediately override the earlier one for security, therefore only one TAC will be valid at any time.
Maybank is the first Malaysian bank to implement the TAC as part of our commitment to our customers to maintain the best industry practices. TAC has been successfully introduced for Internet Banking in Singapore.
Yes. You can just delete or ignore the SMS that consist the TAC information.
Make a request for a new TAC via Maybank2u.com or *Kawanku Phone Banking.
*For sole prop. customers registered for Kawanku Phone Banking only.
You may only register one number.
No, you cannot. Your mobile number registration for TAC can only be done at the Branch for security purposes.
TAC access is only available to Malaysian registered mobile phones with international call roaming service - 012, 019, 013, 014, 016, 017, 010 and 018.
Yes, but you will have to register your mobile number again at a Maybank Branch. You will not be able to register your mobile phone number for TAC at Maybank2u.com.
Just register your new number at the nearest ATM or Maybank branch.
No. Your TAC request must be done via Maybank2u.com. You can only receive TAC via SMS, sent to the mobile phone number you registered.
It is available free of charge for a limited period.
The delivery time depends on the traffic volume of your mobile service provider.
You may receive an "error" message for the following reasons:
You will only require a new TAC, if you have to login into Maybank2u.com again.
If you enter an invalid TAC 3 times, you will be forced to "Logout" upon your fourth attempt. As a security precaution, your TAC will be deactivated immediately and you will not be allowed to log in to Maybank2u.com on your next "Login". Call our Customer Care hotline at 1-300-88-6688 or +603-7844 3696 (overseas) for assistance to reactivate login access to Maybank2u.com. You will also have to request for a new TAC to proceed with your transaction.
Please contact our Customer Care hotline at 1-300-88-6688 or 03-58914744 immediately.
All TAC numbers from Maybank2u.com should be delivered from any of the following shortcode numbers:
|Maxis||66628 / 39628|
|Celcom||66628 / 39628|
|U Mobile||+31 XXXXX|
If there is any unforeseen service interruption to any of the telco's platforms, you should receive your TAC from the following authorised longcode numbers:
|+ 31 XXXXX|