Frequently Asked Questions

Prepaid Reload

How to reload my mobile prepaid?

  1. Login with your Maybank2u access
  2. Go to 'Pay & Transfer'
  3. Select 'Reload' tab
  4. Type to search for your Telco name
  5. Fill in your mobile prepaid details and select prepaid amount
  6. Request for 'Secure Verification' or 'SMS TAC'
  7. Select 'Confirm' to complete payment

How to 'Add Favourite' for my mobile prepaid?

  1. Login with your Maybank2u access
  2. Go to 'Pay & Transfer'
  3. Select 'Reload' tab
  4. Select '+' icon to 'Add New Favourite'
  5. Fill in your mobile prepaid details
  6. Select 'Add New Favourite'
  7. Request for 'Secure Verification' or 'SMS TAC'
  8. Select 'Confirm' to complete the process