Frequently Asked Questions

Why is it necessary for me to activate my Secure2u at the ATM?

Secure2u activation at the ATM is an additional layer of security to further safeguard your account and ensure that only you, the account holder, can access and authorise your transactions. This is because your card’s Personal Identification Number (PIN) is confidential only to you, which also prevents unauthorised Secure2u activations as only you can activate your Secure2u at the ATM. Kindly remember that you should never share your PIN number with anyone. Maybank offers a widespread network of ATMs to make the Secure2u activation process as convenient as possible, emphasising our commitment to your account's security and ease of use.