Frequently Asked Questions

I have multiple M2U IDs to access my individual accounts separately. Does the MAE app allow for multiple IDs?

To ensure better security for your banking transactions, the MAE app only allows for one M2U ID login and Secure2u registration per device. This new level up of your banking security with us is in line with Bank Negara Malaysia’s latest update to combat financial scams. As such, you are encouraged to consolidate all your online banking access into one M2U ID. Besides being able to view your accounts on a single dashboard, you also get the convenience of having only one ATM card through this consolidation.

Please visit your nearest Maybank/Maybank Islamic branch to get assistance with the consolidation. For overseas customers, please contact our Customer Care at +603-7844 3696 (Overseas) for further assistance.