Frequently Asked Questions

How to spot Malware?

What is malware?

Malware is a term for "malicious software" and refers to any software intentionally designed to cause damage to a computer, server, client, or computer network. 

How does malware infect a system?

Below are several ways malware can infect your device’s system

  1. Email attachments: Opening email attachments or clicking links in phishing emails.
  2. Infected websites: Visiting malicious websites that exploit browser vulnerabilities.
  3. Malicious downloads: Downloading and installing infected software, files or apps.
  4. Removable media: Using infected USB drives or external hard drives.

What are common types of malware?

The most common types of malware that can infect your device include

Types of malware

What it does

Virus

Infects other clean files and spread through your computer. 

Worm

Self-spreads across networks without attaching to any files.

Trojan

Disguises as a harmless software to sneak into your computer. 

Ransomware

Locks your files and demands payments to unlock them. 

Spyware

Secretly tracks your online activity and steals information. 

Adware

Displays unwanted advertisements and can slow down your computer. 

Keyloggers

Records your keystrokes to steal passwords and other sensitive information. 

What are the signs of a malware infection?

Here are several signs your device might be infected with malware:

  • Slow computer or network performance
  • Unexpected pop-up ads and unusual network activity
  • Frequent error messages and crashes
  • Unauthorised programmes running automatically
  • Data loss or corrupted files

How can I protect my system from malware?

Here are several ways you can protect your device from malware:

  • Use and update antivirus software regularly
  • Keep your operating system and software updated
  • Avoid downloading unauthorised software or attachments
  • Avoid clicking on suspicious links
  • Backup your important data regularly