How do I reactivate my dormant account?

You can reactivate your dormant account through one of the methods below:

1. The accountholder can perform a cash withdrawal transaction over the counter at any Maybank branch.
2. The accountholder can walk in to any branch with valid identification document and request to activate the dormant account.
3. The accountholder can send a letter or return the ‘Notice’ sent by the bank to request to activate the dormant account. The accountholder’s signature on the letter/notice must be consistent with the signature record maintained with the Bank.
4. A 3rd party can provide a letter of authorisation from the accountholder, confirming that the 3rd party is allowed to make a deposit into the account. The accountholder’s signature on the letter of authorisation must be consistent with the signature record maintained with the Bank.