DuitNow Request

You can send DuitNow Requests to easily ask for money from friends and family or request payments from business partners. Then, your payer can just click ‘Pay’ to send you money!

To send a DuitNow Request via the Maybank2u web or MAE app, all you need is just any ONE of the payer’s detail below:

• Bank account number (non-Maybank accounts are accepted too, kindly refer to the ‘Who can use DuitNow Request’ section below)
• Mobile number
• NRIC number
• Passport number
• Army or police number
• Business registration number 

Note: This service is only usable with payers who have registered for DuitNow ID via the above details. Click here to learn more about DuitNow registration.

• Easily keep track of who owes you money and their payment statuses
• See your DuitNow Request summary anytime, anywhere
• Skip the awkwardness of verbally asking for money from your payer
• Safe, cashless and instantly receive the money once the payer accepts your request

You can conveniently send DuitNow Requests online right when you need to, so you won’t miss a collection again!

Via Maybank2u web:

1. Log in to Maybank2u
2. Go to ‘Pay & Transfer’ and click ‘Request’
3. Beside ‘Type:’ choose ‘Send DuitNow Request’
4. Beside ‘Request via:’ choose your payer’s ID type
5. Key in the payer’s ID and your request details
6. Confirm and submit the request

Via the MAE app:

1. Launch the MAE app and tap on ‘Maybank2u’
2. Select an account you wish to receive the money in
3. Tap on ‘Send & Request’ and then ‘DuitNow Request’
4. Key in the payer’s ID and your request details
5. Confirm and submit the request

Just as you can send a DuitNow Request, you can receive DuitNow Requests too! When that happens, you’ll be notified either via email, MAE app push notification, M2U inbox or SMS. Then, you can easily choose to pay, reject, forward or block the request.

Worried you may miss a notification? Here’s how to see your incoming DuitNow Requests and pay them off.

Via Maybank2u web:

1. Log in to Maybank2u
2. Go to ‘Pay & Transfer’ and click ‘Request’
3. Beside ‘Type:’ choose ‘View Incoming Requests’
4. You’ll see ‘Pending’ statuses for requests that needs your action
5. Click on ‘Pay Now’ to accept a request
6. Review payment details and select an account to pay from
7. Authorise your payment via Secure2u and you’re done

Via the MAE app:

1. Launch the MAE app and tap on ‘Maybank2u’
2. Select an account that’s registered with DuitNow ID
3. Select ‘Send & Request’ and then ‘DuitNow Request’
4. Tap on a pending incoming DuitNow request you wish to accept
5. Confirm the details, authorise the payment via Secure2u and you’re done

Minimal to no fee will be charged for using DuitNow Request:

The limits for DuitNow Request transactions are as below:

Your DuitNow Request payment default limit is RM3,000. You can set your limit via the Maybank2u web, just log in > ‘Settings’ > ‘Pay & Transfer’ > ‘Transfer Limit’ > ‘DuitNow Transfer to Bank Account’.

Anyone whose DuitNow ID / account number is tied to a participating bank of DuitNow Request:

• Maybank
• Standard Chartered Bank
• Standard Chartered Saadiq Berhad
• Bank Islam
• Bank Muamalat
• Citibank
• HSBC
• HSBC Amanah
• OCBC
• OCBC Al-Amin

This list will soon be updated. You will not be able to send DuitNow Requests to DuitNow IDs / account numbers tied to any non-participating banks.

Click here for Terms and Conditions