[UPDATED] Additional transactions that will require Secure2u authorisation via the MAE app

26 June 2023

[UPDATED] Additional transactions that will require Secure2u authorisation via the MAE app

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Dear Valued Customers,

Effective 27 June 2023, Secure2u on MAE will be the only authorisation method for you to approve the following transactions:

Applicable To	Services	Transactions
MAE app transactions	Transfer	Recurring DuitNow Transfer First-time DuitNow Transfer to Favourite First-time GIRO Transfer to Favourite First-time Interbank Transfer to Favourite First time Third Party (Maybank) Transfer to Favourite
	Tabung	Create Tabung (Individual) Create Tabung (Group) Enable/Disable Auto Deduction for Tabung Remove/Withdraw Tabung
	Apply	Apply for Balance Transfer Apply for Supplementary Cards Apply for EzyPay Plus Apply for Zest-i Apply for Maybank2u.Premier Account Apply for Personal Loan/Financing-i Apply for ASB Financing-i
Maybank2u web transactions	Pay & Transfer	Transfer: First-time Maybank Overseas Transfer to Favourite Transfer: Add Favourite for Transfer via Western Union Pay: Payment to MyGST Payee Reload: Reload Game Card with PIN
	Current/Savings Account	One-time Payment to Selected Merchants Link Grab, ShopeePay, Shopee Marketplace, Lazada, FavePay, MyRapidTap and WePost Accounts to Maybank2u Account Apply for Singapore Dollar Savings Account
	Wealth	Sell gold with Maybank Gold Investment Account
	Cards	Apply for EzyCash Apply for Credit Card/Credit Card-i
	Loans	Apply/Resume Application for Personal Loan/Financing-i Accept SME Loan/Financing
	Investments	Resume Application for Share Trading Cash Account
	Settings	Reactivate DuitNow Switch DuitNow Account Edit DuitNow Receiving Account Update ‘Linked Accounts’ Remove ‘Linked Accounts’ Activate Integrated Maybank2u Manage Debit Card Purchase Limit Increase Transfer Limit for Tabung Haji and ASNB Activate Debit Card Activate Overseas Debit Card Activate Debit Card E-Commerce Change Security Phrase
	Services	Register for HAJI

If you are still using Secure2u on the M2U MY app, please take note that Secure2u authorisation via the MAE app will be the only way to approve MAE/M2U transactions effective 1 July 2023. This is part of our continuous effort to strengthen your online banking security, in line with Bank Negara Malaysia’s latest update to combat financial scams.

How to activate Secure2u on the MAE app:

Step 1: Launch the app and tap ‘Secure2u’ under Quick Actions

Step 2: Tap ‘Activate Now’

Step 3: Confirm your mobile number and enter the One Time Password (OTP) received via SMS

Step 4: Enter your ID number

Step 5: Confirm your device name and you’re all set!

Please note that there is a minimum 12 hour activation period when you enable Secure2u on the MAE app for the first time or on a different device. During this time, any transactions requiring Secure2u authorisations will not be available.

How to use Secure2u:

Step 1: Log in to the MAE app or Maybank2u website to perform a transaction

Step 2: You'll receive a Secure2u push notification via the MAE app on your registered device

Step 3: Open the notification and approve or reject the transaction with just one tap, with no additional login required

Enjoy safer and quicker authorisations with Secure2u on the MAE app, available for download here:

Apple App Store

Google Play Store

Huawei AppGallery

Click here for more information on Secure2u and step-by-step video guides. Alternatively, email us at mgcc@maybank.com for further enquiries.

Thank you.

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