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Maybank's Covid-19 Financial Relief Scheme

Updated as of 06 July 2021:

We understand that some of you are facing financial challenges due to the pandemic and we are committed to assisting you.

In line with the Pakej Perlindungan Rakyat dan Pemulihan Ekonomi (Pemulih), we are offering the following Repayment Assistance plan to help you weather through this challenging period.

Kindly be informed that you will be able to request for the Repayment Assistance from 7 July 2021 onwards.

Repayment Assistance Plan for Individual Customers
(under Pemulih)


For all individual customers who are impacted by the pandemic, we are offering the following:


Option 1: 6-month moratorium of monthly instalment


Option 2: 50% reduction in monthly instalment for 6 months


Applicable for:

  • Mortgage Loan/Financing-i
  • Personal Loan/Financing-i
  • ASB Loan/Financing-i
  • Education Loan/Financing-i
  • Hire Purchase Loan/Financing-i
  • Overdraft/Cashline-i (Option 1 only)
  • Credit Card/Credit Card-i (outstanding balance converted into Instalment Programme)

For Credit Card/Credit Card-i, outstanding balance can be converted into an Instalment Programme of 36 months.


We also offer other Repayment Assistance Plans which may better suit your financial needs. Please reach out to us if you wish to find out more.


What do I need to do next?


  • Submit your request online via Maybank2u

    Log in to Maybank2u to submit your request

  • Email us


    Note: We recommend the use of desktop or laptop for better experience.

    If you wish to email via a smartphone, click here to view the information to be included in your email. Copy and fill in the information required, and send via your preferred email application.

  • Visit us

    Visit our branch, Auto Finance Centre or Regional Asset Quality Management Centre.


    Kindly be informed that our branches and touchpoints are currently operating by appointment only until further notice. Please make an appointment via Maybank EzyQ before your visit.


    Click here to make your appointment.



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Repayment Assistance Plan for SME Customers
(under Pemulih)


For all SME and Micro Enterprises who are impacted by the pandemic, we are offering the following:


Option 1: 6-month moratorium of monthly instalment


Option 2: 50% reduction in monthly instalment for 6 months


Applicable for:

  • SME Term Loan/Financing-i
  • Business Hire Purchase Loan/Financing-i

For Tradeline Loan/Financing-i and Overdraft/Cashline-i, we will offer the 6-month moratorium.


We also offer other Repayment Assistance Plans which may better suit your financial needs. Please reach out to us if you wish to find out more.


What do I need to do next?


  • Submit your request online via Maybank2u Biz

    Log in to Maybank2u Biz to submit your request

  • Email us

    Email us at SMErelief@maybank.com and we will get back to you.


    Note: We recommend the use of desktop or laptop for better experience.

    If you wish to email via a smartphone, click here to view the information to be included in your email. Copy and fill in the information required, and send via your preferred email application.

  • Visit us

    Visit our branch, Auto Finance Centre or Regional Asset Quality Management Centre.


    Kindly be informed that our branches and touchpoints are currently operating by appointment only until further notice. Please make an appointment via Maybank EzyQ before your visit.


    Click here to make your appointment.





More Details