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Dear Valued Customers,

Please take note that Secure2u authorisation will be moved to the MAE app on 1 July 2023. Secure2u on the MAE app will be the only authorisation method for you to approve all your transactions made through Maybank2u web, M2U MY app or MAE app.

Secure2u authorisation by the MAE app has even more additional security features to safeguard your money and enhance your online banking experience. This improved banking security is in line with Bank Negara Malaysia’s direction to combat financial scams.

If you have not activated your Secure2u through the MAE app, please do so now.

Please note that there will be a 12-hour activation period when you:

• Enable Secure2u on the MAE app for the first time; or
• Enable Secure2u on the MAE app on a different device.

During this time, any transactions requiring Secure2u authorisation will not be available.

How to activate Secure2u on your MAE app

Step 1: Download the MAE app on Apple App Store, Google Play Store or Huawei AppGallery

Step 2: Launch app and tap ‘Secure2u’ under Quick Actions

Step 3: Tap ‘Activate Now’

Step 4: Confirm your mobile number and enter the One Time Password (OTP) received via SMS

Step 5: Enter your M2U ID number

Step 6: Confirm your device name and you are all set!

For a step-by-step video on how to activate your Secure2u on the MAE app, watch here

Click here to find out more:

1. Secure2u on the MAE app
2. Secure2u
3. FAQ on Secure2u

For further enquiries, please email us at mgcc@maybank.com.