Back

(UPDATED) Transactions to require authorisation via Secure2u on MAE

Klik di sini untuk Bahasa Melayu

Dear Valued Customers,

Please be informed that Secure2u will be the only authorisation method for the following transactions:

Effective Date

Services & Features

Transactions

5 March 2023

Settings: Transfer Limit
  • 3rd Party Transfer (Maybank to Maybank) 
  • Interbank Transfer (via DuitNow, DuitNow-Transfer and GIRO)
  • Overseas Transfer 
  • Maybank Islamic Gold Account-i (MIGA-i) Transfer 
  • Maybank-Bakong Transfer 
  • FPX Payment

14 March 2023

Fixed Deposit
  • Uplift Fixed Deposit
  • Manage Fixed Deposit

Tabung Haji
  • Edit Favourite 3rd Party Tabung Haji Transfer
  • Delete Favourite 3rd Party Tabung Haji Transfer

Pay & Transfer
  • One-off Payment to Lembaga Hasil Dalam Negeri Malaysia (LHDN)
  • One-off Payment to Agensi Kaunseling & Pengurusan Kredit (AKPK)
  • One-off Payment to Employees' Provident Fund (EPF)

Overseas Transfer
  • Edit Favourite Overseas Fund Transfer

Credit Cards
  • Activate a Credit Card
  • Change/Set Credit Card Pin
  • Apply for Balance Transfer/-i

Settings
  • Update Address
  • Update Email Address in Contact Details
  • Update Contact Numbers in Contact Details
  • Change/Set Security Questions

 

This is part of our continuous effort to enhance your online banking security, in line with Bank Negara Malaysia’s latest update to combat financial scams.

How to activate Secure2u on the MAE app:

Step 1: Launch the app and tap ‘Secure2u’ under Quick Actions

Step 2: Tap ‘Activate Now’

Step 3: Confirm your mobile number and enter the One Time Password (OTP) received via SMS

Step 4: Enter your ID number

Step 5: Confirm your device name and you’re all set!

Kindly also note that there will be a 12-hour activation period when you enable Secure2u on the MAE app for the first time, or when you enable Secure2u on the MAE app on a different device. In efforts to help prevent unauthorised approvals, you will only be able to use Secure2u to approve transactions after 12 hours.

How to use Secure2u:

Step 1: Log in to the MAE app or Maybank2u website to perform a transaction

Step 2: You'll receive a Secure2u push notification via the MAE app on your registered device

Step 3: Open the notification and approve or reject the transaction with just one tap, no additional login required

Enjoy safer and quicker authorisations with Secure2u on the MAE app, available for download here:

If you are using Secure2u on the M2U MY app, you will still be able to approve transactions as usual. However, we recommend making the switch to the MAE app as it has all the M2U banking features and more.

Click here for more information on Secure2u and step-by-step video guides. Alternatively, email us at mgcc@maybank.com for further enquiries.

Thank you.