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Dear Valued Customers,

As part of our ongoing efforts to improve your online banking security, we highly encourage you to update your web browser to the latest version. This step is crucial in providing you with a more secure online banking experience and to safeguard you against potential cyber threats. Please note that using an outdated web browser to access the Maybank2u website could result in restricted access.

We recommend you to update your web browser to the latest versions below:

For more online banking safety tips, please click here or email us at mgcc@maybank.com for further enquiries.

Thank you.

FAQ

1. Can I still access Maybank2u with an older browser version that doesn’t meet the minimum requirements?

   No. If your browser is outdated and incompatible with the current Maybank2u website, you’ll be prompted to update your browser to the latest version. You will be able to log in to Maybank2u once your browser is updated according to the table provided above.

2. What should I do if the web browser on my laptop can no longer be updated?

   Please note that you can always use the MAE app on your mobile phone to perform transactions. The MAE app is available for download here:

   Apple App Store

   Google Play Store

   Huawei AppGallery

3. I have logged into my Maybank2u account and the session is slow. What can I do?

   An outdated browser can lead to intermittent slowness during your active session on the Maybank2u web. Please update your browser to the latest versions stated in the table above to be compatible with the current Maybank2u web. 

4. Why should I update my web browser?

   Updating your browser to the latest version allows you to enjoy faster online transactions and an improved user experience. An updated browser also enhances your online banking security and prevents cyberattacks from happening.

5. How can I check if my web browser is up to date?

   There are different methods for different web browsers. We recommend that you to go to ‘Settings’ on your preferred web browser to find out more.