Latest Maybank Impersonation Scams

1. Fake Reward Points SMS

Scammers are sending fake SMS claiming that your Maybank reward points are about to expire. They include a link to “redeem” these points before they supposedly expire. Do not click on any links received via SMS.

Examples of Fake Reward Points SMS

2. Fake Unauthorised Transaction SMS

Scammers are sending fake SMS to warn you of unauthorised transactions on your account and urge you to click a link or call a provided number to verify these transactions. These are attempts to steal your personal information.

Examples of Fake Unauthorised Transaction SMS

How can you protect yourself?

• Do not click on links sent via SMS. Maybank will never send SMS with links or numbers to call.
• The Bank will never ask for your personal or banking information via SMS.
• To verify, visit the official website maybank2u.com.my or call the number on the back of your Maybank card.

Think you’ve been scammed? Call Maybank’s 24/7 Fraud Hotline at 03 5891 4744 or the National Scam Response Centre at 997 (8am-8pm daily) and make a police report.

Be cautious of fake emails claiming to be from Maybank or its staff requesting your personal and banking information. These emails may appear legitimate but are designed to deceive you.

Examples of Emails Impersonating Maybank or Its Staff

How can you protect yourself?

• Always check the email address and the body for spelling/grammatical errors.
• Do not click links sent via email. Maybank will never send emails with links.
• Always verify the authenticity of the emails directly via Maybank’s official platforms.

Think you’ve been scammed? Call Maybank’s 24/7 Fraud Hotline at 03 5891 4744 or the National Scam Response Centre at 997 (8am-8pm daily) and make a police report.

Scammers are misusing the name of Maybank Investment Bank (MIBG) and Maybank leaders to promote fraudulent investment programmes.

Examples of Investment Scams Misusing Maybank Investment Bank (MIBG) and Leadership Names

How can you protect yourself?

• Do not fall for schemes that promise high returns with little to no risk.
• Be cautious because scammers often exploit the names and images of renowned financial industry personalities.
• Always verify with the Bank.
• Do not click on any suspicious link or scan an unknown QR code.

Think you’ve been scammed? Call Maybank’s 24/7 Fraud Hotline at 03 5891 4744 or the National Scam Response Centre at 997 (8am-8pm daily) and make a police report.

Beware of fake letters that misuse the name and logo of Bank Negara Malaysia, private banks, utility providers, and enforcement agencies to prove their legitimacy.

Examples of Fraudulent Documents

How can you protect yourself?

• Official organisations will never ask you to transfer money to a Maybank account for security purposes.
• Be cautious of scams like these, where scammers often exploit the names and images of renowned financial industry personalities.
• These organisations will never ask for your personal or banking information.