Frequently Asked Questions
Digital Banking (Maybank2u)
First Time Registration
- Go to www.maybank2u.com.my
- Select Register Now
- Key in your ATM / Debit / Credit Card / Access Number and PIN Number
- Create account profile and request for TAC
- Select security image, phrase and question
- Click Done to complete the registration
How do I change my password?
- Login with your Maybank2u access
- Go to 'Settings'
- Select 'Security'
- Select 'Change Password' tab
- Key in your current password for verification
- Key in your new password and confirm your new password
- Select 'Save Changes'
- Request for 'Secure TAC' or 'SMS TAC'
- Select 'Confirm' to complete the changes
I forgot my password or username. What should I do?
- Select 'Forgot Login Details'
- Key in your Key in ATM / Debit / Credit Card / Prepaid Number / Access Number and your PIN Number
- Username will be retrieved and displayed
- Select Reset Password
- Key in new password and request for TAC
- Select 'Confirm' to complete the changes
How do I manage my credit card?
- Login with your Maybank2u access
- Go to 'Settings'
- Select 'Manage Credit Cards'
- Select your credit card and select the 'More Options Menu' (three dots)
- Agree to the Terms and Conditions
- Request for 'Secure TAC' or 'SMS TAC'
- Select 'Confirm' to complete the changes