Back

Transitioning to Monthly Electronic Statements for Personal and Business Current Accounts

Dear Valued Customers,

We wish to inform you that, effective 1st April 2025, Maybank/Maybank Islamic will no longer deliver physical bank statements for Personal and Business Current Accounts and will transition to electronic statements (e-Statements). This transition is part of our commitment to sustainability and reducing paper consumption.

You can easily access your monthly e-Statements through Maybank’s online banking or have them sent to your registered email. To access your monthly e-Statements online:

Account Type

Online Platform

Personal

Maybank2u

Business

• Sole-proprietors

• Non-sole proprietor

 

• Maybank2u

• Maybank2u Biz or Maybank2E


Please note that customers with a registered email will automatically receive e-Statements. If you have not received the e-Statement or need to update your email, please contact us or visit any Maybank/Maybank Islamic branches.

For more information regarding this transition, please refer to the Frequently Asked Questions (EN | BM)

Should you have any inquiries or require assistance, please contact Maybank Group Customer Care hotline at 1 300 88 6688 or +603 7844 3696.

Thank you for your continued trust in Maybank/Maybank Islamic for your banking needs.