Extended Hours for Overseas Remittance
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Dear Valued Customer,
We are pleased to inform you that the Overseas Remittance - Foreign Telegraphic Transfer (FTT) service hours will be extended beyond market closing times. The exchange rate will be locked based on the day of the transaction from 6.00am to 11.30pm. The transaction processing time will refer to the table below.
The new extended hours will take effect on 2 October 2023 for Maybank2u web, MAE app and M2U Biz.
| FTT Service Availability | Current Hours | New Extended Hours | Transaction Processing Time |
|---|---|---|---|
|
Weekdays (Monday - Friday) |
10.00am to 6.00pm | 6.00am to 11.30pm |
Transaction performed between 6.00am to 6.00pm - Same day Transaction performed between 6.01pm to 11.30pm - Next working day |
|
Weekends (Saturday & Sunday) |
Not available | 6.00am to 11.30pm | Next working day |
| Public Holidays | Not available | 6.00am to 11.30pm | Next working day |
If you have further enquiries, please email us at mgcc@maybank.com.