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Planned System Maintenance for Selected Global Access Account-i Service

Dear Valued Customers,

We would like to inform you in advance that this planned system maintenance activity is crucial to ensure we continue to deliver a smooth online banking experience to you.

As such, please be advised that the following services for Global Access Account-i (GAA-i) will be temporarily unavailable during the period below:

Service

Channel

Date & Time

  • Account opening
  • Account dashboard
  • Cards management dashboard
  • MYR monetary transactions
  • Currency conversions
  • Global Access Debit Card related transactions
MAE app, ATM/SRM and merchants 3.00am - 4.00am (MYT / UTC+8) on 7 September 2025

During this period, you will still be able to view your GAA-i account balance under the ‘Accounts’ tab on the MAE app as usual.

For more information, you may write to us at mgcc@maybank.com.my or contact us at 1-300-88-6688 (Malaysia) or +603-7844 3696 (overseas).