Dear Valued Cardmembers,

We wish to inform you that Emirates Skywards Miles’ redemption of Membership Rewards remains temporarily unavailable until further notice.

This follows our earlier communication dated 2 May 2025. The status of the Emirates Skywards Miles redemption remains unchanged, and redemptions will continue to be unavailable at this time. We will provide an update once the service resumes.

Please be assured that all other Air Miles redemption options remain unaffected and will continue as usual. We sincerely apologise for any inconvenience caused and thank you for your patience and understanding.