1.

What is Secure2u? Is Secure2u safe?

Secure2u is a safer and more convenient way to authorise M2U Biz transactions. This feature is available on the M2U Biz app.

Secure2u pairs your device with your Maybank2u Biz account, offering an extra level of security as all transactions performed can only be authorised on your registered device.

• Once you have registered for Secure2u on your device, you will receive notification alerts for selected transactions. You can then tap on the notification to approve or reject the transaction within 50 seconds.

2.

How do I authorise my transactions with Secure2u and how much time do I have to approve a transaction?

You will receive a Secure2u push notification alert on your registered smartphone upon confirming a selected transaction. The registered smartphone is the device that you've registered for Secure2u. Tap on the push notification to view your Secure Verification, and “Approve” or “Reject” the transaction within 50 seconds. Without your approval, your transaction will not be processed and the amount will not be deducted from your account.

Tip: To seamlessly authorise your future transactions, make sure you've enabled push notifications for your M2U Biz app.

3.

Can I use Secure2u to approve my transaction without an Internet connection or slow connection?

You will need a stable internet connection to approve transactions using Secure2u.

4.

Can I still use Secure2u when I am overseas?

Yes, you can use Secure2u even when you are overseas, as long as you have a stable Internet connection.

5.

My device is already registered to authorise Secure2u on my MAE app. Can I use the same device for Secure2u authorisation on M2U Biz?

Yes, you can register using the same device to use Secure2u to authorise transactions from the MAE app and M2U Biz.