Dear Valued Customers,

Please be informed that the upcoming launch of 'DuitNow Overseas Transfer' will result in updates to the Terms and Conditions for 'DuitNow'. These updates will include the introduction of new definitions and specific clauses as listed below:

General

We reserve the right to revise charges for using DuitNow services by providing you a 21-day written notice.

Definitions

• DuitNow is the service which allows customers to initiate and receive instant credit transfers using a recipient’s account number or DuitNow ID. This service will also be inclusive of the DuitNow Overseas Transfer service.
• DuitNow Overseas Transfer is the service which allows customers to initiate and receive instant credit transfers using a recipient’s mobile phone number in any foreign country that has been enabled by DuitNow Operator from time to time.

DuitNow Services

Clause 2.4 - For DuitNow Overseas Transfer, the indicative exchange rate displayed is calculated based on the exchange rate provided by the DuitNow Operator. There could be differences in decimals due to the additional step in Our calculation. We shall not be liable for any losses you may have sustained due to the slight difference in the calculation. Please refer to the

Transfer Amount as the final confirmed amount for your transfer.

Clause 2.5 - For DuitNow Overseas Transfer, We shall effect the transfer of such sum to the recipient's account in accordance with the information and/or instructions provided by You, in the currency of the recipient's account converted from Malaysian currency at such prevailing exchange rate on such date as the DuitNow Operator may determine at its discretion.

Erroneous DuitNow Transaction

Clause 5.4 - Any successful recovery of funds will be subject to a fee and/or charges levied or to be levied by Us and/or the Operator and the same will be deducted from the amount so recovered. You hereby acknowledge and agree that You may not receive the full transaction amount due to the deduction of such fees and/or charged upon each successful recovery of the funds.

For the full DuitNow Terms and Conditions, click here. For further enquiries, please email us at mgcc@maybank.com.​