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Update on Global Microsoft Services Outage

Maybank wishes to inform our customers that Microsoft is currently experiencing a widespread global service disruption affecting multiple Microsoft 365 services. Microsoft is investigating the issue and working on recovery measures.

We would like to assure our customers that all Maybank banking services, both digital and physical, are operating as normal and remain safe and secure. You may continue to enjoy our services via our digital banking channels, ATM, SST and at any of our branches. Only email communications may experience delays at this time, so we encourage you to use the channels mentioned above.

We also advise customers to remain vigilant against scams. Do not click on links or open attachments from unknown sources, and never share your TAC, PIN or password with anyone.

If you have any enquiries, you may still contact our Maybank Group Customer Care team at 1-300-88-6688 (Malaysia) or +603-7844 3696 (overseas), or visit your nearest Maybank branch.

For business clients, please contact our HelpDesk 1-300-88-7788 (Malaysia) or +603-7844 3015 (overseas).

Thank you for your patience and understanding.