Safeguard your credit cards! Below are the essential tips to ensure the security of your credit cards. Let us walk you through the do’s and don’ts for your credit card tips!
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Tips
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Do’s
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Don’ts
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Choose a secure password & pin
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- Make sure it’s a min. of 15 letters
- Mix with letters, numbers and special characters and symbols
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- Use same password with your other online accounts
- Use your personal info such as your name and birth date.
- Use sequential numbers or letters (e.g. 1234, 0000, abcd, yyyy)
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Monitor your monthly statements
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- Regularly check and monitor your statements to check for any unauthorised transactions.
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- Ignore your bank statement emails/posts
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Keep your cards close to you
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- Ensure your credit cards are always in a secure location, close to you.
- Immediately report to the bank and authorities for your stolen cards.
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- Leave your cards in a public/unsecure place.
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Protect your data privacy
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- Be cautious of sharing your credit card information.
- Ensure that you shred your printed credit card statements, go paperless instead.
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- Provide your credit card or personal details, be suspicious for any requests for this.
- Conduct your transactions in a public area and share your card details; as it might fall onto unscrupulous hands.
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Shop securely
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- Ensure you only shop at https:// where the websites will ensure your information will be encrypted
- Use an online payment system like PayPal which adds an extra security layer for your transactions.
- Log off once you’re done.
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- Store your credit card details on a website
- Shop using public wifi
- Forget to clear your internet cache, especially if you’re using a shared computer.
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Keep out from getting Phished
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- Be suspicious of any email or calls giving out links or asking for your personal information.
- Double check on the links provided. A common phishing technique activities always try to pass off as a legitimate website.
- Report any suspicious emails. Be immediately suspicious if you see an email from merchants or banks.
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- Give out any personal information on a call you did not initiate e.g. passwords, security information like your mother’s maiden name or the city you grew up with.
- Click on any links from email addresses you do not recognise.
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Report Frauds ASAP!
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- Call your bank immediately.
- Double check all your receipts and transactions.
- Keep an updated list of all your cards and its account numbers. This will be handy upon missing or stolen cards.
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- Leave your receipts around.
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Remember:
- Instill good habits early to ensure the security of your credit cards to avoid identify thefts and credit card fraud.
- Report to your bank PROMPTLY. If you have noticed a fraud in your account; or if you have clicked on a link from an email that turn out to be a phishing scam, forward the copy of the email and provide as much information as you can to your Bank.
If you have encountered any suspicious activity on your card/banking account, or suspect that you have fallen victim to these or other scams, please contact us at +603 5891 4744.
For assistance on other matters, please contact our Maybank Group Customer Care hotline at 1300 88 6688.