
📱 Impersonating Credit Card Agents
Scammers contact victims via WhatsApp, Facebook Messenger, or other social media platforms, claiming to be authorised credit card agents.
💳 Offering Guaranteed Approvals
Victims are promised guaranteed credit card approvals or unusually high credit limits regardless of their eligibility.
🔗 Requesting Personal Information
Victims are directed to submit personal and banking information through links or online forms.
📮 Sending Fake Credit Cards
Fraudsters may send fake credit cards or fraudulent documents to convince victims that the application is genuine.
💰 Demanding Upfront Payments
Victims are asked to pay processing fees, activation fees, or charges to obtain a PIN or activate the card.
🎭 Using Leaked Application Information
Scammers may exploit information related to previous credit card applications to appear legitimate and gain victims' trust.
✅ Apply for credit cards only through official Maybank channels.
✅ Verify any credit card offer directly with Maybank before taking action.
✅ Never pay upfront fees for credit card approvals, activation, or PIN issuance.
✅ Do not share personal information, OTPs, passwords, TACs, PINs, or banking details with unknown individuals.
✅ Be cautious of unsolicited messages promising guaranteed approvals, high credit limits, or special offers.
✅ Report suspicious calls, messages, websites, or social media accounts immediately.
Maybank will never ask customers to make payments to obtain a credit card approval, activate a card, or receive a PIN.
If you receive such a request, it is likely a scam.
If you suspect that you have been targeted by a scam, please contact Maybank immediately through our official channels and lodge a report with the relevant authorities.
Protect Your Personal Information.
📞 Need assistance or have enquiries?
Maybank Group Customer Care Hotline: 1300 88 6688
💡 The information provided above is purely for educational purposes.
13 February 2026
4 min read