Dear valued customer,

It has come to our attention that there has been a message circulating relating to a report in, on a customer's Maybank2u account purportedly being hacked and his money being withdrawn. This incident which occured in 2016, was a result of the username and password of the customer being compromised at his end and his SIM card being hijacked. At no time was our internet banking system hacked. Maybank would like to remind our customers never to respond to emails requesting you to update your banking details including providing your Maybank2u credentials. Please also keep your email accounts safe and be wary of SIM cards being hijacked. At the same time, please ensure you do your banking through desktop or mobile devices within a trusted WIFI environment.