Maybank e-Commerce Credit Card Facility is offering two (2) types of payment services for merchants to accept online credit card payment via Internet. The payment services are known as Maybank eBPG and Maybank2u.com. These e-services are hosted at Maybank and have a built-in interface to integrate with merchant’s website and store front server to enable online credit card payment under a 3DSSL protocol.
Maybank eBPG is a real-time transaction processing system that functions as a payment gateway switch using a secure transaction server on the Internet. Merchants with a valid, enabled merchant account can use the system to submit, authorize and capture card transactions. In addition to the normal e-commerce functionality, Maybank eBPG supports 3-D Secure transactions, web-service based transactions and several other mechanisms, utilities and applications to help you process and manage e-commerce transactions.
To offer a complete e-commerce authorization system, Maybank eBPG is made up of three main modules: the Checkout Application, the Merchant Plug-In and the Merchant Administration. The Checkout Application is the main module for e-commerce transaction processing. The Merchant Plug-In, or MPI for short, is the module that is fully integrated with the Checkout Application and is responsible for handling the 3-D Secure protocol. The Merchant Administration is the main front end application that provides a user friendly interface that can be used to manage your transactions.
Maybank2u.com is a strategic alliance that gives merchants the opportunity to sell merchant’s products and collect payments from your customers online.
** In order for merchants to have the credit card payment facilities in Maybank2u.com, merchants must have or registered their company as Maybank2u debit payment facilities.
An online banking platform
Allow retail customers to perform secure online payment (i.e. monthly subscription / top-ups) via Maybank2u or Customs website using current and savings account and locally issued credit cards.
Merchant’s customers can make payments via:
To ensure safety and confidentiality of transactions, all payments are done in a secured environment. We have employed the latest Internet security technology and various security practices in our portal.
The e-Commerce Merchant Application Form must also be accompanied by certified true copies of the following documents:
You need to fill in the application form on Appendix I and submit all the necessary documents as stated above to the following address :
Merchant Business Department
Card Business Group
Malayan Banking Berhad
38th Floor, Menara Maybank
100, Jalan Tun Perak
50050 Kuala Lumpur
|Business Planning & Development Department,|
eChannels, Retail Financial Services, Malayan Banking Berhad, 23rd Floor, East Wing Menara Maybank, 100, Jalan Tun Perak,
50050 Kuala Lumpur
Merchant Discount Rate
Upon reimbursement to the company’s current account, each transaction is deducted based on the MDR offered by the bank. Indicatively, the range of MDR is between 3.0% to 5.0% or higher (subject to Maybank’s recommendation).
|1. Transaction Fee||Merchant Discount Rate (MDR)|
Merchant Discount Rate (MDR) - credit card
|2. Processing fee||RM100.00||RM100.00|
|3. Stamping fee||RM20.00||RM20.00|
|4. Integration fee||By own third party IT provider||By own or third party IT provider|
|5. Other Fee||RM2000 Annually|
Must have debit payment
Maybank eBPG offers a multicurrency transaction. Please specify the currency that you wish to have. Settlement can be in the transacted currency or in Malaysian Ringgit (MYR). Maybank2u offers only for local credit and settlement in Malaysia Ringgit (MYR).
Once application is processed and approved, we shall furnish you with the following documents:
Merchant needs to install (coding) MPI at merchant’s web server at merchant own cost for the integration with Maybank eBPG and Maybank2u.com.
Once integration process is completed, you can request for a testing date from Maybank. The merchant should inform Maybank three (3) days before the testing date. This test will take about three (3) days and you may extend the testing date provided you had obtained confirmation from the bank.
Once the testing is successful, you can request to be in the live environment. Please notify us at least 3 (three) days in advance.Click here for the Maybank E-Commerce Credit Card Facility FAQs
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