Dear Valued Customer,

Effective 20 July 2016, Tenaga Nasional Berhad (TNB) changed its biller account number from 14 digits to 12 digits. If you have already saved TNB as a ‘Favourite Payee' on Maybank2u, please follow these steps to update to the new bill information:

Step 1
Remove the existing TNB biller account from your Favourite Payee list (Go to Accounts & Banking > Bill Payment > Delete Favourite Payee)

Step 2
Add a new favourite payee with your new 12-digit TNB account number.

Please be informed that you will not be able to make payments with the old account number (14 digits) after 19 October 2016.

Thank you


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