Sample of SCAM email being circulated

Stay safe online!

We have improved a new security feature for online banking accounts owned by our clients - called "Associate your online banking account with your unique IP Address". To be able to use it and register your IP Address, you must immediately enroll your online account in this way being sure that nobody besides you will be able to access your online banking account from now on.

Here's how to get started:

  1. Log in to Maybank online account (click here).
  2. You must request for TAC via Maybank online banking - your TAC will be sent via SMS to the mobile phone number you registered. (you can find the "Request a TAC" button in the Utilities menu of your account)
  3. Logout from your account and close the browser.
  4. When you have received the TAC (Transaction Authorization Code) on your mobile phone, go to our secured verification server and submit the requested information (Username, password and TAC). (click here) to go on our secured server.
  5. Please allow 48 hours for processing.

If you won't enroll in the new security feature in 24 hours, you will have to come personally to our employers with the proof that you are the right holder of the account. This can cause a lot of time wasted which we believe that it doesn't brings any benefits.

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