- Can I make online purchases with Maybankard Visa Debit?
- What is MSOS?
- What are the benefits of MSOS?
- Do I need to register MSOS each time I want to make an internet/online purchases?
- How will I know if my MSOS registration is successful?
- What if I forgot my MSOS password?
- Can I use Paypal to pay for my Maybankard Visa Debit online purchases?
1. Can I make online purchases with Maybankard Visa Debit?
Yes, but first you need to enroll your Maybankard Visa Debit in our Maybankard Secure Online Shopping (MSOS) programme through Maybank2u.com.
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2. What is MSOS?
Maybankard Secure Online Shopping (MSOS) is an additional authentication protocol developed for safer online transactions when using your MasterCard and Visa Card. The programme is known as ‘Verified by Visa' and ‘MasterCard SecureCode'.
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3. What are the benefits of MSOS?
- Safer transactions via an additional password to go with your Credit or Debit Card details when shopping online.
- Makes internet Credit or Debit Card payments secure by facilitating an online connection etween Cardmembers and Maybankard at the time of purchase. It protects both cardmembers and retailers and reduces the risk of fraud transactions.
- It's a free service with an easy, almost immediate activation.
- Improve Cardmembers trust and confidence in
purchasing goods online.
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4. Do I need to register MSOS each time I want to make an internet/online purchases?
No, you only need to register MSOS once.
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5. How will I know if my MSOS registration is successful?
Successful registration screen will appear once registration is successful and complete.
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6. What if I forgot my MSOS password?
You will be required to re-register within the system and it will override your previous password.
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7. Can I use Paypal to pay for my Maybankard Visa Debit online purchases?
Yes you can.
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Can we help?
Call our Customer Care hotline at 1-300 88 6688 or 603-7844 3696 (overseas) any time, any day. (That includes holidays)
Etiqa Insurance Call Hours
Monday to Thursday:
8:45am - 5:45pm
Friday:
8:45am - 4:45am
Closed on Saturday, Sunday and Public Holiday.
For more info call Etiqa Oneline: 1300 13 8888 or visit www.etiqa.com.my
Lost or stolen card?
Don't worry. Call 1-800-88 3231 or 03-2072 1373 for credit cards and 1-300 88 6688 for ATM cards to report it immediately.
Credit Card Centre
For enquiries, call 1-300-88 6688 or fax our Credit Card Centre at 03-7953 8610 (Platinum/Premier) or 03-7953 8600 (General/Gold & Classic).
Glossary
New to banking terms? Check out the meanings here
Whistleblowing Hotline
(24 hours secured hotline)
1-800 38 8833 or 603-2026 8112 (overseas)
(Protected email address)
whistleblowing@maybank.com
(Secured P.O Box mail address)
P.O Box 11635, 50752 Kuala Lumpur, Malaysia
Gold Moments
Gold Moments captures Maybank Customer Service at its finest. It is an archive of compliments received from customers who have written in to share their positive experiences with us.