Can we help?

Call our Customer Care hotline at 1-300 88 6688 or 603-7844 3696 (overseas) any time, any day. (That includes holidays)

Etiqa Insurance Call Hours
Monday to Thursday:
8:45am - 5:45pm

Friday:
8:45am - 4:45am

Closed on Saturday, Sunday and Public Holiday.

For more info call Etiqa Oneline: 1300 13 8888 or visit www.etiqa.com.my

Banking & office hours

Lost or stolen card?

Don't worry. Call 1-800-88 3231 or 03-2072 1373 for credit cards and 1-300 88 6688 for ATM cards to report it immediately.

Credit Card Centre

For enquiries, call 1-300-88 6688 or fax our Credit Card Centre at 03-7953 8610 (Platinum/Premier) or 03-7953 8600 (General/Gold & Classic).

Glossary

New to banking terms? Check out the meanings here

Whistleblowing Hotline

(24 hours secured hotline)
1-800 38 8833 or 603-2026 8112 (overseas)
(Protected email address)
whistleblowing@maybank.com
(Secured P.O Box mail address)
P.O Box 11635, 50752 Kuala Lumpur, Malaysia

Customer Service Charter

Gold Moments

Gold Moments captures Maybank Customer Service at its finest. It is an archive of compliments received from customers who have written in to share their positive experiences with us.