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Don’t be victimised! Take steps to protect yourself against Credit and Debit card fraud!

Here are some simple steps to get you going for better peace of mind and to enhance your personal security.  

Prevent Credit / Debit Card Fraud!!

  • Do not write down your PIN Number and keep it together with your card or disclose it to third parties.
  • In the event your card(s) is (are) ever lost or stolen, report it immediately to the Maybank Credit Card Centre.
  • Update the Bank with your current mobile numbers, this will enable us to reach you faster through real-time SMS Alerts.
  • Importantly, do not provide, share or disclose your card or card data to any unknown party.

Keep yourself informed - do you know that there is a secure way to ensure your online transactions are always protected?

 Shop online through MSOS (Maybank Secured Online Shopping) for full protection OTP (One Time Password) empowering you to shop securely. For more information on MSOS, please click here for more info.

Also, effective 1st January 2016, all debit card users are allowed the flexibility to Opt-In or Opt-Out for Non-Secured Transactions for greater security.

What does this mean?

Customers have better flexibility in controlling the usage of their debit cards by ‘opting–in’ or ‘opting-out’ when performing Non-Secured Online shopping. You can do so by calling our Maybank Group Contact Centre at 1-300-88-6688

If you choose to opt-in for non-secure transactions, please be aware that you will be responsible for any risk associated with non-secure e-commerce purchases.

Do remember that if you face issues when transacting over the internet with your credit/debit card, it could be because it has been identified by our system to be of high risk, and will need to be validated through a phone call as part of our continuous efforts to protect your interests. In any case, should you face any difficulties when transacting over the internet using your credit/debit card, please contact Maybank Group Contact Centre at 1-300-88-6688

We certainly hope these quick tips will assist you to be more aware of transacting safely using your cards.


Paywave Features

Your PIN & Pay Credit and Debit Card comes with a contactless feature. It’s a new, fast, easy and convenient way to pay. You can make your everyday purchases safely with just a tap of your contactless-enabled card wherever you see the universal contactless symbol.

Transaction RM250* and below

Look for the universal contactless symbol which indicates the terminal is a contactless reader


Wave/Tap your contactless card when prompted by the merchant


No PIN or SIGNATURE is required

*Subject to change