The service hours for Foreign Telegraphic Transfer (FTT) will soon be extended beyond market closing times. Please refer to the table below for details.
For Maybank2u web, MAE app and M2U Biz, the new extended hours will take effect on 2 October 2023.
FTT Service Availability |
Current Hours |
New Extended Hours |
Transaction Processing Time |
---|---|---|---|
Weekdays (Monday - Friday) |
10.00am to 6.00pm |
6.00am to 11.30pm |
Transaction performed between 6.00am to 6.00pm - Same day
Transaction performed between 6.01pm to 11.30pm - Next working day |
Weekends (Saturday & Sunday) |
Not available |
6.00am to 11.30pm |
Next working day |
Public Holidays |
Not available |
6.00am to 11.30pm |
Next working day |
The exchange rate will be locked based on the day of the transaction, as long as it was performed within the new extended hours. For example:
- FTT performed on Thursday at 7:00pm with an exchange rate of 4.64 will be processed on Friday at the same exchange rate if Friday is not a public holiday.
- FTT performed on Monday at 10:30pm with an exchange rate of 1.95 will be processed on Wednesday at the same exchange rate if Tuesday is a public holiday.
- FTT performed on Saturday at 11:00am with an exchange rate of 3.20 will be processed on Monday at the same exchange rate if Monday is not a public holiday.