Access and view e-invoice easily!

Maybank customers can currently access and view their e-Invoice which includes fees, charges and interest paid to/received by Maybank, on the MAE app, M2U Biz web and app. Starting 13 July 2026, this feature will also be available on the Maybank2u website.

An e-Invoice is a digital version of a transaction between you and a supplier (in this case, Maybank) when you make a sale or purchase an item/service. The information is sent electronically to the Inland Revenue Board of Malaysia (IRBM).

You may need an e-Invoice in the following situations:

• When you are earning income from Maybank-offered products or services (e.g., fixed deposit interest, unit trust distributions, etc.)
• When you are making payments to Maybank for products or services rendered (e.g., housing loan interest, credit card fees, etc.)

• Access your e-Invoice online anytime, anywhere, without having to visit the branch
• View your e-invoices from your phone/mobile devices

To access your e-Invoice, you will need to request through our digital channels. Simply follow the steps below to complete the linking process:

Once linked, you will be able to access your e-Invoice via the MAE app, Maybank2u web, M2U Biz app or M2U Biz website.

Note: To view your e-Invoice, please ensure that you’ve linked your e-Invoice either via the MAE app, Maybank2u web, M2U Biz app or M2U Biz website.

1. What information do I need to provide for e-Invoicing?

   The following details will be shown on screen before you approve the linking request. Please ensure everything is accurate.

   For Individual/Entity Customers (including Sole Proprietorships, M2U Biz users, Sdn Bhd, Bhd, Partnerships, Associations, etc.):

   • Name
   • MyKad/MyTentera ID number/Passport number/Business Registration Number (BRN)
   • Tax Identification Number (TIN)
   • Address
   • Contact number
   • Email address
   • Sales and Service Tax (SST) Registration number (if applicable)
2. What is the difference between e-Invoice and the existing document/statement provided by Maybank?

   An e-Invoice is officially validated by the IRBM and includes a QR code. This QR code allows you to verify the authenticity and status of the e-Invoice through the MyInvois portal. The statements or documents you currently receive from Maybank do not have this IRBM validation or QR code.

3. Will the e-Invoice replace the existing statements provided by Maybank?

   No. The e-Invoice is an extra document you can access. It won’t replace your usual statements, whether they come yearly, quarterly, or monthly.

Click here for M2U Biz Access & View.

Click here for M2U Access & View.