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Mule Account Scams

If you suspect you've been scammed, immediately call Maybank's 24/7 Fraud Hotline at 03-5891 4744 or the National Scam Response Centre at 997 (8am-8pm daily)

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What is a mule account?


An account that doesn’t belong to the scammer but the scammer has access to, to receive and transfer stolen money while keeping their identity hidden.

What happens to mule account holders?


Anyone who holds a mule account could be:

  • Detained for investigation
  • Fined, jailed for 5 years or both
  • Blacklisted by Maybank
  • Unable to open a Maybank account in the future

4 ways scammers use to get a mule account


4 ways scammers use to get a mule account

  1. Fake job advertisements

    If you see a job ad that is too good to be true, it could be a scam! Many scammers set up fake job postings on social media or they may approach you via chats to get you to give them your ATM card and banking details for fake salary processing. DO NOT fall for it!
  2. Loan sharks

    Loan sharks usually prey on their victims with quick and easy cash loans. In return, they will ask for your ATM card and banking information to ‘check on your money in the bank’. They will then use your account to transfer illegal money and keep their identities hidden.
  3. Bank account rentals

    ALL bank account rentals are scams. Scammers will offer you payment for your ATM card and online banking details so they can use your bank account to funnel illegal funds and hide their real identity.
  4. Friends & family

    NEVER give out your ATM card or banking details to anyone, not even your friends and family. More often than not, the reason given is to help them receive and/or transfer funds to third parties using your bank account.

How to recognise a mule account?


Whenever in doubt, always check semakmule.rmp.gov.my first. This website allows you to check if your bank account is compromised or if the bank account you’re transferring to is a mule account. You can also use this website to report any mule accounts you come across.

Do you suspect your private banking details are not safe?


Whenever you need help or if you’ve accidentally compromised your banking details, call the number behind your bank card. 

Suspect you’ve been scammed?


Immediately call Maybank's 24/7 Fraud Hotline at 03-5891 4744 or the National Scam Response Centre at 997