Steps on how to identify and protect from malware

Steps on how to identify and protect from malware

  • Open your anti-virus software and check for the latest updates. It is strongly recommended for you to have anti-virus software installed in your computer/devices.
  • Run a full system scan using your anti-virus software.
  • If the scan finds the virus or malware and successfully removes it, you must reset your password and memorable information. Then only you can login to your Internet Banking as usual.

 

Basic Signs your smartphones is infected 

  • Unexplainable draining of battery
  • Pop up dialogs to install other applications/ unwanted Ads
  • Your antivirus not running (some malware disables antivirus)
  • Your monthly data / phone usage increased (check your bill for unknown transactions)
  • Overall performance of the smartphone reduced
  • Apps crash unexpectedly
  • SMS doesn’t get delivered/Calls disrupted