Frequently Asked Questions

How do I de-register Secure2u?

Please note that de-registering Secure2u will not revert your authorisation method back to SMS TAC. A prompt to re-register for Secure2u will appear the next time you need to authorise a transaction.

Without Secure2u, you will not be able to approve and complete your transactions if you are making new transfers.

To de-register Secure2u, please follow these steps:

De-register Secure2u via Maybank2u web:

Step 1: Log in to Maybank2u web

Step 2: Click the “Settings” tab

Step 3: Click “Secure2u” on the left navigation

Step 4: Switch the Secure2u toggle to disable it

 

De-register for Secure2u via MAE app:

Step 1: On your dashboard, tap the ‘Settings’ icon at the top left corner of your screen

Step 2: Tap ‘Maybank2u’

Step 3: Under ‘Secure2u’, tap the toggle to turn off/de-register

Step 4: Tap ‘Confirm’ and your Secure2u will be de-registered