What happens if I make changes to the MAE app while Secure2u activation (i.e. ATM activation and 12-hour activation period) is in progress?
We highly recommend that you do not uninstall the MAE app, unlink your M2U individual or sole proprietor access, OR change your device while the Secure2u activation process is ongoing to avoid any delays in activating Secure2u.
Do keep in mind, if you:
Uninstall the MAE app: If you uninstall the MAE app while the Secure2u activation process is ongoing, you'll need to start the Secure2u registration and activation process again once you reinstall the app. This includes going through the ATM activation with the minimum 12-hour activation period again.
Unlink M2U access from the MAE app: If you unlink your M2U access from the MAE app while the Secure2u activation process is ongoing, you'll need to start the Secure2u registration and activation process again once you relink your access. This includes going through the ATM activation with a minimum 12-hour activation period again.
Change Devices: Setting up the MAE app to a new device during Secure2u activation requires a complete restart of the process. You'll need to re-register for Secure2u and complete the ATM activation with the minimum 12-hour activation period on your new device.
Soalan Lazim
Apa yang berlaku jika saya membuat perubahan pada aplikasi MAE semasa pengaktifan Secure2u (iaitu pengaktifan di ATM dan tempoh pengaktifan 12 jam) sedang berlangsung?
Kami sangat mengesyorkan agar anda tidak memadam aplikasi MAE, menyahpaut akses M2U individu atau pemilik tunggal, atau menukar peranti semasa proses pengaktifan Secure2u sedang berjalan bagi mengelakkan sebarang kelewatan.
Perlu diingat, jika anda:
Memadamaplikasi MAE: Jika anda memadam aplikasi MAE semasa proses pengaktifan Secure2u sedang berjalan, anda perlu memulakan semula proses pendaftaran dan pengaktifan Secure2u selepas memasang semula aplikasi. Ini termasuk melakukan semula pengaktifan di ATM serta melalui tempoh pengaktifan minimum 12 jam.
Menyahpautakses M2U daripadaaplikasi MAE: Jika anda menyahpaut akses M2U daripada aplikasi MAE semasa proses pengaktifan Secure2u sedang berjalan, anda perlu memulakan semula proses pendaftaran dan pengaktifan Secure2u selepas memaut semula akses anda. Ini termasuk melakukan semula pengaktifan di ATM serta melalui tempoh pengaktifan minimum 12 jam.
Menukarperanti: Jika anda menetapkan aplikasi MAE pada peranti baharu semasa pengaktifan Secure2u sedang berjalan, proses tersebut perlu dimulakan semula sepenuhnya. Anda perlu mendaftar semula Secure2u dan melengkapkan pengaktifan di ATM serta melalui tempoh pengaktifan minimum 12 jam pada peranti baharu.