EN BM

Yes, you will need to activate Secure2u again. For security reasons, Secure2u can only be tied to one (1) device per ID number at a time. This is also to prevent any fraudster from compromising your ID number and using other devices to register for Secure2u using your ID.

Upon Secure2u activation on a different device – you will receive a push notification, SMS and email, notifying you that the min. 12-hour activation period is in progress. You will also be alerted with another SMS and push notification 2 hours before the activation period ends. After 12 hours, you will be able to approve transactions via Secure2u as usual.

If you have lost your device, such as your smartphone, you can deregister Secure2u immediately via Maybank2u web. Go to Settings > Security > Secure2u > Toggle to disable Secure2u.

If you suspect that someone else has gained access to your phone, immediately contact our Fraud Hotline at 03-58914744 to terminate your online banking.

EN BM

Ya, anda perlu mengaktifkan Secure2u sekali lagi. Atas sebab keselamatan, Secure2u hanya boleh dipautkan kepada satu (1) peranti bagi setiap nombor ID pada satu-satu masa. Ini juga bagi mengelakkan penipu daripada menyalahgunakan nombor ID anda untuk mendaftarkan Secure2u pada peranti lain.

Apabila Secure2u diaktifkan pada peranti berbeza, anda akan menerima Push Notification, SMS dan e-mel yang memaklumkan bahawa tempoh pengaktifan minimum 12 jam sedang berlangsung. Anda juga akan menerima SMS dan Push Notification 2 jam sebelum tempoh pengaktifan tamat. Selepas 12 jam, anda boleh meluluskan transaksi melalui Secure2u seperti biasa.

Jika anda kehilangan peranti seperti telefon mudah alih, anda boleh menyahdaftarkan Secure2u serta-merta melalui laman web Maybank2u. Pergi ke Settings > Security > Secure2u dan tukar tetapan untuk menyahaktifkan Secure2u.

Jika anda mengesyaki orang lain telah mendapat akses kepada telefon anda, segera hubungi Fraud Hotline kami di 03-5891 4744 untuk menamatkan perbankan dalam talian anda.