Frequently Asked Questions
What are the steps to activate Secure2u via ATM?
Below are the steps to activate Secure2u via ATM:
Part 1: Register for Secure2u via the MAE app
- Download or launch the MAE app
- Under Quick Actions, tap ‘Secure2u’ to register for Secure2u on your device
- Tap ‘Register Secure2u Now’ and follow the on-screen instructions to complete your registration
- Prepare your card that was mentioned upon completion of registration to bring to the Maybank ATM for Secure2u activation
Part 2: Activate Secure2u at a Maybank ATM
- At a Maybank ATM, insert your card and key in its PIN
- On the Main Menu, select ‘Secure2u Activation’
- Select ‘Activate Secure2u’ and follow the on-screen instructions to complete your activation.
- Once activated, you will go through a minimum activation period of 12 hours
- Once the activation period ends, you will be notified via SMS, push notification and email and you’ll be able to perform transaction as usual
Soalan Lazim
Apakah langkah-langkah mengaktifkan Secure2u melalui ATM?
Berikut ialah langkah-langkah untuk mengaktifkan Secure2u di ATM:
Bahagian 1: Daftar Secure2u melalui aplikasi MAE
- Muat turun atau buka aplikasi MAE.
- Di bawah ‘Quick Actions’, tekan ‘Secure2u’ untuk mendaftar Secure2u pada peranti anda.
- Tekan ‘Register Secure2u Now’ dan ikuti arahan pada skrin untuk melengkapkan pendaftaran anda.
- Sediakan kad anda yang dinyatakan selepas pendaftaran untuk dibawa ke ATM Maybank bagi pengaktifan Secure2u.
Bahagian 2: Aktifkan Secure2u di ATM Maybank
Di ATM Maybank, masukkan kad anda dan masukkan PIN
- Pada Menu Utama, pilih ‘Secure2u Activation’.
- Pilih ‘Activate Secure2u’ dan ikuti arahan pada skrin untuk melengkapkan pengaktifan anda.
- Setelah diaktifkan, anda akan melalui tempoh pengaktifan minimum selama 12 jam.
- Setelah tempoh pengaktifan tamat, anda akan dimaklumkan melalui SMS, notifikasi push dan e-mel, dan anda boleh melakukan transaksi seperti biasa.