Frequent Queries

Pin & Pay Recarding

Change to Pin & Pay MyDebit Card

Pin & Pay Kiosk

Timeframe: Immediate

  • Proceed to Maybank Debit Kiosk – refer to list of locations
  • Select Language
  • Select Debit Card Replacement
  • Insert existing debit card and key in PIN
  • Select Card type
  • Insert MyKad
  • Place thumb on the scanner for verification
  • Collect the new MyDebit card

 

Maybank2u

Timeframe: 21 working days

  • Login to Maybank2u
  • Select Card Management
  • Select ATM/Debit Card
  • Verify mailing address and Accept the T&C
  • Follow the instructions

 

Branch

Timeframe: Immediate

  • Visit any nearest Maybank branch
  • Staff will proceed to replace to new MyDebit card