Digital Banking (Quick Balance)

Register Quick Balance

Timeframe: Immediate

• Launch Maybank MY apps
• Select Quick Balance
• Key in Maybank Account or Credit Card Number, ID Number and Device Name
• Key in One Time Password (OTP) sent to mobile phone
• Create PIN number

Quick Touch

For devices that support Quick Touch, customer will be prompted.
Select Activate Quick Touch

Forgot PIN

Timeframe: Immediate

• Click forgot pin
• Key in Maybank Account or Credit Card Number and ID Number
• Key in One Time Password (OTP) sent to mobile phone.
• Create new PIN number

Reset Mobile Device (maximum 3 devices)

Timeframe: Immediate

• Launch Maybank MY apps and select Quick Balance
• Login to Quick Balance
• Select Settings icon (located at the top right)
• Select Deactivate Devices
• Select the registered device to be deactivated and click Deactivate Devices
• Select Yes to deactivate the device