Frequent Queries

Set Debit Card Purchase Limit

Maybank2u

Timeframe: Immediate

  • Login to Maybank2u
  • Select "Card Management"
  • Select "Debit Card Purchase Limit"
  • Select an option from the drop down list
  • Click "Confirm"
  • Confirmation Status will be displayed and SMS will be sent to you on the status of the increase / decrease

 

ATM

Timeframe: Immediate

  • Insert ATM card & Pin number
  • At Main Menu select "Other Transaction"
  • Select "Other Services"
  • Select "Overseas/ Plus ATM Service"
  • Select "Activate (Temporary)"
  • Key in "Identity Card Number" and confirm
  • Remove ATM Card and take the receipt

 

Maybank Group Customer Care

Timeframe: Immediate

  • Dial 1300 88 6688
  • Choose Language
  • Press 0 (To Speak to Call Centre Agent)
  • Call Centre Agent to verify caller identity
  • Upon successful verification, call centre agent to activate the ATM/Debit Card Overseas Flag