Dear Valued Customer,

 

During these uncertain times with the Covid-19 pandemic, eligible policyholders of Etiqa Life Insurance Bhd (ELIB) and certificate holders of Etiqa Family Takaful Bhd (EFTB) that are facing financial difficulties may be allowed to defer Premiums/Contributions for a period of 3 months for plans such as Life/Family, Medical, Investment Linked that are underwritten by ELIB and EFTB.

 

During this deferment period no administrative charges, late charges, late payment fees or interest/profit cost will be applied, and the plan coverage will remain intact.

 

In addition to the premium deferment, the following special provisions* may be extended to policyholders of ELIB or certificate owners of EFTB if diagnosed with the Covid-19 virus,

1.    ELIB and EFTB individual customers will be entitled to a RM5,000 cash relief (group customers are excluded)

2.    ELIB and EFTB customers that requires hospitalisation due to Covid-19, exceptions have been made on the terms of Medical plans to cover an otherwise excluded illness like Covid-19

 

*subject to terms and conditions and Etiqa’s approval

 

Attached are the FAQs for Life Insurance [FAQ Deferment ELIB attachement] and Family Takaful [FAQ Deferment EFTB].