Claims (Life Insurance)

How to make a Life Insurance claim

Need to make a claim?

To facilitate prompt payments, here is a guide on the documents needed for Death and Total & Permanent Disability (TPD) claims:

  1. Maybank Group Policy
  2. Mortgage Reducing Term Assurance
  3. ASB Reducing Term Assurance
  4. Individual Life Products
  5. Accidental Death
  6. Dismemberment
  7. Total & Permanent Disability
  8. Hospitalisation & Surgical
  9. Critical Illness
  10. Maturity

Maybank Group of Policies

The products covered are the Group policy covering Maybank staff

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Mortgage Reducing Term Assurance (MRTA)

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ASB Reducing Term Assurance

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Individual Life Products

The products applicable include YippieCare, PremierCare, PremierLife, Teras Malaysia, etc

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Accidental Death

(Under the optional Accidental Death & Dismemberment Rider) Additional documents required:

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Dismemberment

(Under Accidental Death & Dismemberment Rider) Part I to be completed by the Life Insured or the Claimant
Part II to be completed by the Attending Physician*


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Total & Permanent Disability

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Hospitalisation and Surgical

(under the optional Hospitalisation & Surgical Rider)

Part I to be completed by the Life Insured
Part II to be completed by the attending Doctor*

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Critical Illness

(under the optional Critical Illness Rider)

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Maturity

    * For all instances, the cost incurred for the attending physician will be borne by the Life Insured.

    Need more info or help?
    Call our Customer Care Department at 1-800-88-3117 (toll free)

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