Spread the news and let's team up with the leading regional financial services provider. As part of our expansion plan, we invite ambitious, open-minded and driven individuals to join us as: Telesales & Customer Service Executive, Maybank Group Customer Care, Bukit Jelutong, Shah Alam.
Customer Service Executive
About the job:
- We are an award winning contact center that operates 24 by 7 supporting both locally & international market.
- This is strictly a shift position.
- This is a 1 year contract position with possibility of absorption to full fledge employment upon performance review.
- Honour's Degree or Diploma or its equivalent in any discipline from a recognized University - Minimum of two (2) years of Contact Centre customer service experience;
- SPM holders with minimum 4 years Contact Centre customer service experience.
- Language capability: Excellent in English & Bahasa Melayu (spoken & written). Ability to speak and write in Mandarin is an added advantage
- IT savvy with good knowledge of Microsoft Office applications
- Good problem-solving skills
- Good team player
- Must be able to work in Bukit Jelutong, Shah Alam
- Malaysian citizen only
About the job:
- Promote and acquire customer for various types of products within the Maybank Group
- Achieve and exceed sales performance via up sell and cross sell
- Adhere to banking regulations, policies and procedures at all times
- Persistently champion the Maybank brand to maximise opportunities and contribute to customer loyalty and retention
- Continuously uphold integrity in all customer interactions
- To serve effectively and efficiently in meeting customer requirements
- Degree or Diploma holders from recognized university
- SPM holders with minimum of 1 year TELESALES experience
- Negotiation, communication and interpersonal skills
- Malaysian citizens only
Bring with you the following:
- Latest resume
- Original & photocopy of academic certificates
- Original & photocopy of Identification Card (NRIC)
- 2 passport-sized photo
- 3-months payslip
15 October 2016
9.30am till 4.00pm
WORK LOCATION: Bukit Jelutong, Shah Alam
Virtual Banking & Payments,
Ballroom, Ground Floor,
Lot 12, Jalan Astaka U8/84,
Section U8, Bukit Jelutong,
40150 Shah Alam, Selangor
03-78443655 - Faiz, Siti or Nora
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