Daily Banking & Office Hours:
Monday - Friday
All states (except Kelantan and Terengganu)
| Monday - Thursday | 9.15am - 4.30pm |
| Friday | 9.15am - 4.00pm |
| Saturday/Sunday/Public Holidays* | Closed |
States of Kelantan and Terengganu
| Sunday - Wednesday | 9.15am - 4.30pm |
| Thursday | 9.15am - 4.00pm |
| Friday/Saturday/Public Holidays* | Closed |
Corporate Office Hours
| Monday - Thursday | 8.45am - 5.45pm |
| Friday | 8.45am - 4.45pm |
| Saturday/Sunday/Public Holidays | Closed |
details.
Saturday Banking
Branches open for banking on Saturday (excluding Public Holidays). Please refer to below list of selected services available on Saturday.
- Kompleks Pernas Sogo, Kuala Lumpur
- Mid Valley City, Kuala Lumpur
- Johor Bahru Main, City Square, Johor
| Monday - Thursday | 9.15am - 4.30pm |
| Friday | 9.15am - 4.00pm |
| Saturday | 9.15am - 12.15pm |
7- Day Banking
Branches open 7 days a week (including public holidays)
- AEON Bukit Tinggi SC, Klang, Selangor
| Banking Hours (including Public Holidays) | Full Banking Services | Selected Services | Sales & Advisory |
| Monday - Thursday | 10.00am - 4.30pm | 4.30pm - 6.00pm | 10.00am - 9.00pm |
| Friday | 10.00am - 4.00pm | 4.00pm - 5.00pm | 10.00am - 9.00pm |
| Saturday/Sunday/Public Holidays | - | 10.00am - 6.00pm | 10.00am - 9.00pm |
- Pavillion SC, Kuala Lumpur
| Banking Hours (including Public Holidays) | Full Banking Services | Selected Services | Sales & Advisory |
| Monday - Thursday | 10.00am - 4.30pm | 4.30pm - 6.00pm | 10.00am - 6.00pm |
| Friday | 10.00am - 4.00pm | 4.00pm - 5.00pm | 10.00am - 6.00pm |
| Saturday | - | 10.00am - 1.00pm | 10.00am - 6.00pm |
| Sunday/Public Holidays | - | - | 10.00am - 6.00pm |
- AEON Bukit Indah, Johor
| Banking Hours (including Public Holidays) | Full Banking Services | Selected Services | Sales & Advisory |
| Monday - Thursday | 10.00am - 4.30pm | 4.30pm - 6.00pm | 10.00am - 6.00pm |
| Friday | 10.00am - 4.00pm | 4.00pm - 5.00pm | 10.00am - 5.00pm |
| Saturday | - | - | - |
| Sunday/Public Holidays | - | - | - |
| Banking Hours (including Public Holidays) | Bureau de Change | Maybank One |
| Monday - Thursday | 10.00am - 9.00pm | 10.00am - 9.00pm |
| Friday | 10.00am - 9.00pm | 10.00am - 9.00pm |
| Saturday | 10.00am - 9.00pm | 10.00am - 9.00pm |
| Sunday/Public Holidays | 10.00am - 9.00pm | 10.00am - 9.00pm |
- Genting Highlands
| Banking Hours (including Public Holidays) | Full Banking Services | Selected Services | Bureau de Change |
| Monday - Thursday | 9.15am - 5.15pm | - | 9.15am - 5.15pm |
| Friday | 9.15am - 4.15pm | - | 9.15am - 4.15pm |
| Saturday/Sunday/Public Holidays | - | 9.15am - 5.15pm | 9.15am - 5.15pm |
- KLCC, Kuala Lumpur
| Banking Hours (including Public Holidays) | Full Banking Services | Selected Services | Other Services |
| Monday - Thursday | 10.00am - 4.30pm | 4.30pm - 6.00pm | Sales & Advisory 10.00am - 9.00pm Bureau de Change 10.00am - 10.00pm |
| Friday | 10.00am - 4.00pm | 4.00pm - 5.00pm | |
| Saturday/Sunday/Public Holidays | - | 10.00am - 6.00pm |
- Giant Bandar Kinrara SC, Puchong, Selangor
| Banking Hours (including Public Holidays) | Full Banking Services | Selected Services |
| Monday - Thursday | 10.00am - 4.30pm | 4.30pm - 6.00pm |
| Friday | 10.00am - 4.00pm | 4.00pm - 5.00pm |
| Saturday | - | 10.00am - 1.00pm |
| Sunday & Public Holidays | - | - |
| Banking Hours (including Public Holidays) | Sales & Advisory | Maybank One |
| Monday - Thursday | 10.00am - 6.00pm | 10.00am - 9.00pm |
| Friday | 10.00am - 5.00pm | 10.00am - 9.00pm |
| Saturday | 10.00am - 1.00pm | 10.00am - 9.00pm |
| Sunday & Public Holidays | - | 10.00am - 9.00pm |
- Mesra Mall, Kerteh, Terengganu
| Banking Hours (including Public Holidays) | Full Banking Services | Selected Services | Sales & Advisory |
| Sunday - Wednesday | 10.00am - 4.30pm | 4.30pm - 6.00pm | 10.00am - 9.00pm |
| Thursday | 10.00am - 4.00pm | 4.00pm - 5.00pm | 10.00am - 9.00pm |
| Saturday | - | 10.00am -1.00pm | 10.00am - 9.00pm |
| Friday/Public Holiday | - | - | 10.00am - 9.00pm |
- Sunway Pyramid SC, Petaling Jaya, Selangor
| Banking Hours (including Public Holidays) | Full Banking Services | Sales & Advisory | Bureau de Change |
| Monday - Thursday | 10.00am - 4.30pm | 10.00am - 6.00pm | 10.00am - 10.00pm |
| Friday | 10.00am - 4.00pm | 10.00am - 5.00pm | 10.00am - 10.00pm |
| Saturday | - | - | 10.00am - 10.00pm |
| Sunday/Public Holiday | - | - | 10.00am - 10.00pm |
| Banking Hours (including Public Holidays) | Selected Services | Maybank One |
| Monday - Thursday | 4.30pm - 6.00pm | 10.00am - 10.00pm |
| Friday | 4.00pm - 5.00pm | 10.00am - 10.00pm |
| Saturday | - | 10.00am - 10.00pm |
| Sunday/Public Holiday | - | 10.00am - 10.00pm |
- Queensbay Mall Branch, Bayan Lepas, Penang
| Banking Hours (including Public Holidays) | Full Banking Services | Selected Services |
| Monday - Thursday | 10.00am - 4.30pm | 4.30pm - 6.00pm |
| Friday | 10.00am - 4.00pm | 4.00pm - 5.00pm |
| Saturday | - | 10.00am - 1.00pm |
| Sunday/Public Holiday | - | - |
| Banking Hours (including Public Holidays) | Sales & Advisory | Maybank One |
| Monday - Thursday | 10.00am - 6.00pm | 10.00am - 9.00pm |
| Friday | 10.00am - 5.00pm | 10.00am - 9.00pm |
| Saturday | 10.00am - 1.00pm | 10.00am - 9.00pm |
| Sunday/Public Holiday | - | 10.00am - 9.00pm |
Note: All 7-Day Banking Branches are closed on the 1st day of Hari Raya Puasa and Chinese New Year except for Mesra Mall.
Selected services available on Saturday & Sunday
| Type of service | Transaction Available |
| Remittances | 1. Drafts / TT Foreign Exchange Remittances: • FWTT / FTT/ FDD limited to RM10,000 per transaction • FWDD limited to RM5,000 per transaction (Trade currencies: US Dollar, Bangladesh Taka, Philippine Peso, Indonesia Rupiah) Local Remittances - DD / BC |
| 2. Foreign Currency Notes Sales of Foreign Currency Notes (no limit depending on availability of stock) Purchase of Foreign Currency Notes limited to USD 1,000 (equivalent) per transaction | |
| 3. Travellers Cheques Encashment of Travellers Cheques limited to USD1,000 (equivalent) per person per day Sale of Travellers Cheques (as per currencies and limit): • up to USD10,000 • up to GBP2,000 • up to AUD2,000 • up to JPY200,000 • up to CAD2,000 | |
| 4. Credit Card Cash Advance | |
| Sales of banking products | Unit trust (price based on the next working day's market price) |
| Insurance products | |
| Investment-linked products | |
| Loans financing | |
| Loans | Loan repayments except repayments to judgement account or tagged accounts |
| Deposits | Cash deposits to Savings /Current Account (Home branch customers only)" |
| Placement of FD by cash | |
| Placement of FD by debiting Home Branch SA / CA personal account (no limit) | |
| Withdrawals | • Savings Account Cash withdrawal limited to RM25K per transaction |
| • Cash withdrawal for 1st party personal account limited to RM25,000 per transaction | |
| • Savings Account IBT Contra withdrawals for purchase of insurance, Unit Trust, Investment link products, remittances or placement of FD | |
| Cheque deposits | House Cheque Deposits strictly for loans / credit card repayments only Note: No cheque clearing for Saturday / Sunday Banking |
| Collection | Strictly for Home Branch customers only |
| Cheque book (1st party personal account only) | |
| Credit card | |
| Returned cheques | |
| Retained Card | |
| Others | Strictly for Home Branch customers only |
| The following will be collected and processed on Saturday/Sunday: • Change of address • Change passbook • ATM card replacements • Payment stop instruction | |
| The following will be collected on Saturday/Sunday but only processed on the next working day: • Cheque book applications • Standing instruction - new application & cancellation | |
| Inter-Branch Customers • ATM Card Replacement (with proper thumbprint verification) allowed | |
| Opening of accounts | For all types of deposit accounts. |
Next steps
Call us
Got a question? Call our Customer Care hotline at1300 88 6688, any time,
any day
Next steps
Call us
Got a question? Call our Customer Care hotline at1300 88 6688, any time,
any day
Please fill in the following details and we will be in touch to assist you with your application.
Can we help?
Call our Customer Care hotline at 1-300 88 6688 or 603-7844 3696 (overseas) any time, any day. (That includes holidays.)
Lost or stolen card?
Don't worry. Call 1-800-88 3231 or 03-2072 1373 for credit cards and 1-300 88 6688 for ATM cards to report it immediately.
Credit Card Centre
For enquiries, call 1-300-88 6688 or fax our Credit Card Centre at 03-7953 8610 (Platinum/Premier) or 03-7953 8600 (General/Gold & Classic).
Glossary
New to banking terms? Check out the meanings here













